Last updated: June, 2025

Terms and Conditions

Welcome to https://ebhaya.com (“Website” or “Platform”). The Website is owned and operated by Ebhaya Ayurveda Private Limited (“Company”). Welcome to Ebhaya. These Terms and Conditions apply to your access and use of www.ebhaya.com and all related services offered by us. By using the Website or availing our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Website. Ebhaya reserves the right to revise or update these Terms at any time. Continued use of the Website after changes constitutes acceptance.

2. Eligibility

Use of the Website is permitted only for individuals who are 18 years or older and capable of forming a binding contract. By accessing the Website, you confirm that you meet this requirement.

3. Products and Services

Ebhaya offers a range of wellness, lifestyle, and health-related products and services. These are not intended to replace professional medical advice or treatment. Always consult a healthcare provider before starting any supplement or treatment suggested through the Website.

We do not guarantee the suitability, efficacy, or safety of our products for every individual. Usage is at your own risk.

4. Health Disclaimer

The information provided on the Website, including blogs, product descriptions, and recommendations, is for informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Discontinue use and consult a healthcare professional immediately if you experience any adverse effects.

Ebhaya shall not be held liable for any health-related consequences arising from use or misuse of our products.

5. User Account and Registration

To access certain features or place orders, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your information up to date. You are responsible for safeguarding your login credentials and are liable for any activity under your account.

6. Intellectual Property Rights

All content on the Website, including text, graphics, logos, images, videos, software, and code, is the intellectual property of Ebhaya or its licensors.

  • You agree not to reproduce, distribute, or modify any part of the Website without written permission.
  • You agree not to use our trademarks, logos, or branding without explicit authorization.
7. Pricing, Payments & Promotions

All prices are listed in INR and inclusive of applicable taxes unless specified.

  • We reserve the right to update prices, correct pricing errors, or cancel orders in case of discrepancies.
  • Promotional offers are subject to specific terms and may be withdrawn without prior notice.
  • Payments are processed securely through third-party gateways. We do not store card or bank details.
8. Shipping, Returns & Cancellations
  • Orders are shipped within the timeframe mentioned at checkout.
  • Once shipped, orders cannot be cancelled.
  • Returns are accepted only under specific conditions (e.g., wrong/damaged item received) and must be initiated within 3 days of delivery.
9. Limitation of Liability

To the maximum extent permitted by law, Ebhaya shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from use of the Website or our products.
  • Any inaccuracies in product descriptions or user-generated content.
  • Delay or failure in delivery due to force majeure events.

Our liability, in any case, shall not exceed the value of the product purchased or a suitable replacement.

10. Privacy and Data Protection

Your privacy is important to us. All personal data collected is handled in accordance with our Privacy Policy.

  • Data is transmitted for security via SSL encryption.
  • Payment information is managed by secure, PCI-DSS-compliant payment gateways.
  • We do not sell or rent your personal data to third parties without consent.

For more details, refer to our full Privacy Policy.

11. Prohibited Conduct

You agree not to:

  • Use the Website for any unlawful or unauthorized purpose.
  • Attempt to gain unauthorized access to any portion of the Website or its systems.
  • Upload or distribute any harmful code, viruses, or malware.
  • Violate the rights of other users or third parties.

Violation of these rules may result in suspension or termination of your access.

12. Third-Party Links

The Website may contain links to third-party websites or services. These are provided for your convenience only. Ebhaya does not endorse or control these third parties and is not responsible for their content, policies, or services.

13. Termination

We reserve the right to suspend or terminate your access to the Website at our sole discretion, without prior notice, if you violate any of these Terms.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Delhi.

15. Contact Information

For any queries regarding these Terms or our services, you may contact us at: